Grab is an on-demand transportation, food delivery and payment app available in Southeast Asia. It was founded in 2012 by Anthony Tan and Tan Hooi Ling as a taxi-hailing service. Today, Grab offers a wide range of services including private car options, motorbike taxis, food delivery and even cashless payments for merchants. Highlights:
• The most popular ride-hailing service in the region with over 95 million downloads across 8 countries
• Available in Singapore, Indonesia, Philippines, Malaysia, Thailand Vietnam Cambodia & Myanmar
• Offers convenient transportation solutions for both urban and rural areas
• Cashless payment system using credit/debit cards or eWallet (GrabPay)
Features:
• Book a ride – Easily book your desired vehicle type from Grab’s extensive fleet of cars or motorbikes within minutes. You can also choose to pay with cash or card upon completion of your journey.
• Delivery Service – Get items such as groceries delivered straight to you through the GrabExpress service quickly and safely at affordable prices.
• Food Delivery – Enjoy delicious meals from local restaurants without having to leave your home thanks to the GrabFood feature on the app.
• Payment Solutions – With its own eWallet called GrabPay users can store money securely for easy transactions when booking rides or ordering food online via the app.
• Safety Features – All drivers are thoroughly screened before being added onto the platform so customers feel safe knowing that they are getting quality services from verified professionals only!
New Updates:
• Enhanced user experience with improved navigation features making it easier for users to find what they need faster than ever before!
• Introducing new safety measures like real-time tracking which allows passengers to monitor their rides more closely during their journey from start till end
• More payment options now available including direct bank transfers which makes it much simpler for customers who prefer not using cards online
• Expanded coverage area giving more people access to convenient transport solutions even if they live outside major cities
Pros:
Fast response time when requesting rides; reliable driver screening process; intuitive interface; multiple payment options; discounts/promotions regularly offered; excellent customer support team
Cons:
Limited coverage area in some countries; occasional surge pricing during peak hours
